Kidora Terms of Service

1. About Kidora

Kidora provides digital educational experiences that may include:

• Interactive educational lessons
• Gamified learning activities
• Educational games and challenges
• AI-assisted tutoring and learning support
• Personalized learning recommendations
• Student avatars and learning worlds
• Rewards, achievements, badges, and progress tracking
• Parent dashboards
• Teacher tools
• School and institutional learning management features
• Courses, assignments, quizzes, assessments, and certificates
• Educational content across subjects such as Mathematics, English, Science, Coding, History, Art, and other subjects
• Automatic translation and multilingual learning features
• Other educational tools and features that Kidora may introduce in the future

Kidora may modify, improve, add, or remove features from the Service from time to time.

2. Eligibility and Children's Use

Kidora is designed to support children's education. Because children may use the Service, additional requirements apply.

2.1 Parent or Guardian Responsibility

A parent or legal guardian is responsible for:

• Creating or approving a child's account where required
• Providing appropriate consent for the child's use of Kidora
• Supervising the child's use of the Service where appropriate
• Ensuring that information provided to Kidora is accurate
• Reviewing the child's educational activity when appropriate
• Contacting Kidora if they have concerns regarding their child's account or use of the Service

2.2 School and Teacher Accounts

Schools, teachers, and educational institutions may create or manage student accounts where Kidora provides such functionality.

A school or authorized educator represents that it has the appropriate authority and permissions to provide student access to Kidora and to use the applicable school features.

Schools and educators are responsible for using Kidora in accordance with applicable laws, school policies, and their responsibilities toward students.

2.3 Age Requirements

Certain Kidora features may have age restrictions or may require parental, guardian, or institutional authorization.

Kidora may request age, parental, guardian, school, or other authorization information where reasonably necessary to provide the Service safely and lawfully.

If you believe a child has created or is using an account without appropriate authorization, please contact Kidora.

3. Accounts

Some Kidora features require an account.

You agree to:

• Provide accurate and current information
• Keep your login credentials secure
• Not share your password with unauthorized individuals
• Notify Kidora if you believe your account has been compromised
• Use only accounts that you are authorized to access
• Not impersonate another person or organization

Parents, guardians, teachers, and school administrators may be responsible for accounts they create or manage.

Kidora reserves the right to suspend or terminate accounts that violate these Terms or create security, safety, legal, or operational risks.

4. Educational Purpose

Kidora is an educational technology platform.

The information, lessons, explanations, activities, recommendations, assessments, and AI-generated responses provided through Kidora are intended for educational and informational purposes.

Kidora does not guarantee that:

• A student will achieve a particular academic result
• A student will pass an examination
• A student will achieve a specific grade
• Educational content will be suitable for every learner
• AI-generated explanations will always be accurate
• Learning recommendations will always be appropriate

Parents, guardians, teachers, and educational institutions should use appropriate judgment when evaluating educational content and student progress.

5. AI Tutor and Artificial Intelligence

Kidora may provide an AI-powered tutor or other artificial intelligence features ("AI Features").

AI Features may:

• Answer educational questions
• Explain concepts
• Provide hints
• Generate practice activities
• Recommend learning activities
• Adapt educational experiences
• Assist students with learning
• Provide feedback
• Support teachers or parents

5.1 AI Limitations

AI-generated content may occasionally be inaccurate, incomplete, outdated, inappropriate, or misleading.

Users should not treat AI-generated information as guaranteed factual, professional, medical, legal, financial, or safety advice.

Parents, guardians, teachers, and schools should provide appropriate supervision when children use AI Features.

5.2 AI Safety

Kidora may use automated systems, filters, moderation, monitoring, or human review to help detect and prevent inappropriate, harmful, unsafe, or abusive content.

Kidora may restrict, modify, or disable AI responses when necessary to protect users or comply with applicable laws and policies.

5.3 No Guarantee of AI Availability

AI Features may depend on third-party technologies and infrastructure. Kidora does not guarantee that AI Features will always be available, uninterrupted, or error-free.

6. User Content

Users may be able to submit information, questions, answers, assignments, feedback, profile information, or other content through Kidora ("User Content").

You retain ownership of User Content that you lawfully own.

By submitting User Content, you grant Kidora the permissions reasonably necessary to operate, maintain, improve, secure, and provide the Service.

Kidora will handle personal information in accordance with its Privacy Policy.

You agree not to submit content that:

• Violates another person's rights
• Contains unlawful material
• Contains malicious software
• Attempts to obtain another person's private information
• Is abusive, threatening, or discriminatory
• Is sexually explicit or inappropriate for children
• Promotes violence or dangerous activities
• Infringes intellectual property rights
• Attempts to manipulate or misuse Kidora's systems

7. Educational Content

Kidora and its licensors may own or control educational materials, lessons, graphics, animations, games, characters, software, videos, audio, text, designs, interfaces, and other content provided through the Service ("Kidora Content").

Kidora Content is protected by applicable intellectual property laws.

You may use Kidora Content only for your personal, educational, or authorized institutional use through the Service.

You may not, without written permission:

• Copy or reproduce Kidora Content for commercial purposes
• Sell or redistribute Kidora Content
• Reverse engineer Kidora educational games or systems
• Remove copyright or ownership notices
• Create competing products using Kidora Content
• Scrape or systematically extract Kidora Content
• Repackage Kidora Content for another service

8. Student Avatars, Rewards, and Virtual Items

Kidora may allow students to create avatars, earn badges, achievements, points, rewards, or other virtual elements.

Unless expressly stated otherwise:

• Virtual items have no monetary value
• Virtual items cannot be exchanged for cash
• Virtual items cannot be sold or transferred
• Kidora may modify virtual rewards and game mechanics
• Kidora may remove virtual items associated with fraudulent or abusive activity

Kidora does not guarantee that any particular reward, badge, ranking, or achievement will always remain available.

9. Parents and Guardians

Parents and guardians may receive access to features designed to help them understand a child's learning activity.

These features may include:

• Learning progress
• Course completion
• Quiz and assessment results
• Activity information
• Learning recommendations
• Achievement information

Parent and guardian accounts should be used responsibly and only for authorized children.

Parents and guardians should contact Kidora if they believe information associated with a child's account is inaccurate, inappropriate, or unauthorized.

10. Teachers and Schools

Kidora may provide tools for teachers and educational institutions.

School features may allow authorized users to:

• Create or manage classes
• Assign courses
• Assign activities
• Monitor student progress
• Review assessments
• Manage educational content
• Manage student access
• Generate educational reports

Schools and teachers are responsible for ensuring that their use of Kidora complies with applicable education, privacy, child-protection, and data-protection requirements.

Schools should not provide Kidora with information that they are not legally authorized to share.

11. Payments and Subscriptions

Kidora may offer free and paid services.

Paid plans may include family, school, institutional, district, or other subscription options.

Pricing, billing periods, features, and payment terms will be presented before purchase.

Payments may be processed through third-party payment providers.

By purchasing a paid service, you authorize the applicable payment provider to process the payment according to the selected payment method and plan.

11.1 Free or Pilot Access

Kidora may provide free access, promotional access, pilot access, or testing programs.

Pilot or promotional access may be changed, limited, suspended, or discontinued at any time.

During pilot programs, Kidora may provide selected features at no charge for testing, validation, research, or feedback purposes.

11.2 Future Pricing

Kidora may introduce or change pricing for paid features in the future.

Where required by applicable law, users will receive notice of material pricing changes before they take effect.

11.3 Refunds

Refund eligibility will depend on the applicable purchase terms, payment provider rules, and applicable law.

If you believe you were charged incorrectly, contact Kidora with the relevant transaction information.

12. Third-Party Services

Kidora may integrate with third-party services, including:

• Authentication providers
• Payment providers
• Cloud infrastructure providers
• Analytics services
• AI technology providers
• Communication services
• Social login providers
• Translation services
• Other technology providers

Third-party services may have their own terms and privacy policies.

Kidora is not responsible for the independent actions, availability, policies, or security practices of third-party services.

13. Acceptable Use

You agree not to use Kidora to:

1. Violate applicable laws or regulations.
2. Harm, threaten, exploit, or abuse children or other users.
3. Access another user's account without authorization.
4. Attempt to bypass security or authentication systems.
5. Introduce malware, viruses, or malicious code.
6. Interfere with the operation of the Service.
7. Scrape or automatically collect data without authorization.
8. Reverse engineer or attempt to extract source code where prohibited by law.
9. Use Kidora to develop a competing service by systematically copying its content or functionality.
10. Upload inappropriate or harmful content.
11. Misrepresent your identity or authority.
12. Abuse rewards, assessments, rankings, or other gamification features.
13. Use the Service to generate or distribute harmful content.
14. Use AI Features to produce content that violates applicable law or the safety requirements of Kidora.
15. Attempt to exploit or manipulate Kidora's AI systems.

Kidora may suspend or terminate access where it reasonably believes these Terms have been violated.

14. Child Safety

Kidora is committed to providing an age-appropriate educational environment.

We may use technical safeguards, content moderation, reporting mechanisms, account controls, and other reasonable measures to reduce exposure to inappropriate content.

However, no online service can guarantee complete protection from every risk.

Parents, guardians, teachers, and schools should maintain appropriate supervision of children's online activity.

If you become aware of content or behavior that may threaten a child's safety, please report it to Kidora immediately.

15. Privacy and Personal Data

Your privacy is important to us.

Kidora's collection, use, storage, disclosure, and protection of personal information are described in our Privacy Policy.

Our Privacy Policy forms part of these Terms.

For children's accounts, Kidora may apply additional safeguards and requirements relating to children's personal information and parental, guardian, or institutional authorization.

16. Intellectual Property

All rights, title, and interest in and to Kidora, including its:

• Software
• Website
• Mobile applications
• Branding
• Logos
• Characters
• Games
• Learning worlds
• Animations
• User interfaces
• Designs
• Educational materials
• AI systems
• Technology
• Documentation

belong to Kidora or its licensors, except for third-party materials and User Content.

Nothing in these Terms transfers ownership of Kidora's intellectual property to you.

17. Feedback

If you provide suggestions, ideas, comments, or feedback regarding Kidora, you agree that Kidora may use that feedback to improve its products and services without compensation or obligation to you, subject to applicable law.

You should not submit confidential information as feedback unless Kidora specifically requests it.

18. Service Availability

Kidora aims to provide a reliable service but does not guarantee that the Service will always be:

• Available
• Uninterrupted
• Secure
• Error-free
• Free from delays
• Free from bugs
• Compatible with every device or browser

Kidora may temporarily suspend access for:

• Maintenance
• Security updates
• Infrastructure changes
• Technical problems
• Emergency situations
• Legal or regulatory requirements

19. Account Suspension and Termination

Kidora may suspend or terminate an account if:

• These Terms are violated
• The account is used fraudulently
• The account presents a security or safety risk
• The user provides false information
• The Service is being abused
• Suspension is required by law
• The account has been inactive for an extended period where permitted by law

You may stop using Kidora at any time.

Where appropriate and legally required, Kidora may provide notice and an opportunity to resolve a violation before terminating an account.

20. Consequences of Termination

When an account is terminated:

• Access to the Service may stop
• Access to associated features may be removed
• Virtual rewards may become unavailable
• Subscription access may end subject to applicable refund rights
• Certain information may be retained where legally required or reasonably necessary for legitimate business purposes

Data deletion is subject to Kidora's Privacy Policy and applicable legal requirements.

21. Disclaimers

To the maximum extent permitted by applicable law, Kidora is provided on an "as available" and "as is" basis.

Kidora does not guarantee that the Service will meet every user's specific educational needs or expectations.

Kidora does not guarantee any particular academic, professional, financial, or educational outcome.

AI-generated information may contain errors.

Parents, guardians, teachers, and schools remain responsible for appropriate supervision and educational decision-making.

Nothing in Kidora should be interpreted as replacing qualified teachers, educators, counselors, healthcare professionals, or other professional services where such services are necessary.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Kidora and its founders, employees, contractors, partners, licensors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service.

This may include loss of:

• Data
• Profits
• Revenue
• Business opportunities
• Educational opportunities
• Goodwill

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

23. Indemnification

To the extent permitted by applicable law, you agree to defend and hold harmless Kidora and its affiliates, founders, employees, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from:

• Your violation of these Terms
• Your misuse of the Service
• Your User Content
• Your violation of another person's rights
• Your unauthorized use of the Service

This section does not apply where prohibited by applicable law.

24. Changes to These Terms

Kidora may update these Terms from time to time.

When changes are made, Kidora may update the "Last Updated" date and provide additional notice where required by applicable law.

Your continued use of the Service after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by law.

If you do not agree with updated Terms, you should stop using the Service.

25. Governing Law

These Terms shall be governed by the applicable laws of the Federal Democratic Republic of Ethiopia, unless applicable law requires otherwise.

Any dispute arising from or relating to these Terms or the Service shall be handled in accordance with applicable Ethiopian law and the jurisdiction of the competent courts or dispute-resolution mechanisms.

Where Kidora operates in another country, mandatory consumer, child-protection, privacy, or other laws of that jurisdiction may also apply.

26. International Users

Kidora may be accessed by users in different countries.

If you access Kidora from outside Ethiopia, you are responsible for complying with applicable laws in your jurisdiction.

Kidora may not be available in every country or jurisdiction.

27. Educational Institutions and Enterprise Use

If a school, district, nonprofit organization, government organization, or other institution enters into a separate written agreement with Kidora, that agreement may establish additional terms governing the institution's use of the Service.

Where there is a conflict between these Terms and a separate written institutional agreement, the institutional agreement will control to the extent of the conflict.

28. Force Majeure

Kidora will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:

• Natural disasters
• Internet or telecommunications failures
• Power outages
• Cybersecurity incidents
• Government actions
• War
• Civil unrest
• Epidemics or pandemics
• Failures of third-party infrastructure
• Other events beyond Kidora's reasonable control

29. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

30. No Waiver

Kidora's failure to enforce any provision of these Terms does not constitute a waiver of its right to enforce that provision in the future.

31. Entire Agreement

These Terms, together with the Kidora Privacy Policy and any additional terms applicable to specific services, constitute the agreement between you and Kidora regarding your use of the Service.

32. Contact Kidora

If you have questions about these Terms, your account, child safety, payments, or the Kidora Service, please contact us.